• Ensure optimal working conditions of all operational and administrative assets via 100% compliance to planned preventive asset maintenance programmes.

  • Ensure a minimum aggregate customer satisfaction assessment rating of 90% on the organisation’s product and service performance.

  • Achieve100% compliance to planned procedural and process control requirements for managing operational risks and safety hazards.

  • Achieve zero incident of non-conforming product supplies via rigorous vendor, quality assurance and production management programmes.

  • Provide job specific professional capacity development trainings to all personnel within the organisation’s financial year ending march 2020

  • Achieve 100% compliance to adopted internal operating procedures for achieving statutory regulatory requirements at the federal and state levels in all operating locations.